@book{20287,
	author = {Mnookin, Robert H. and Peppet, Scott R.},
	title = {Resolver conflictos y alcanzar acuerdos},
	publisher = {Gedisa},
	year = {2003},
	series = {Prevención, administración, resolución de conflictos},
	address = {Barcelona},
	edition = {1ª ed.},
	note = {Contiene índice onomástico y de materias en p. 409}
}